Manager, Social Media

Marketing & Communications · Chicago, Illinois
Department Marketing & Communications
Employment Type Full time
Minimum Experience Mid-level
Compensation High $60,000s to High $70,000s

Manager, Social Media

Start Date: August 2022

Job Location: Remote / Virtual / Work From Home**

** Candidates must reside in or be willing to relocate to one of the following states within 30 days: California, Georgia, Illinois, Washington D.C, Massachusetts, New York, New Jersey, &  Ohio 

Salary Range: High $60,000s to High $70,000s

Organization Description

Peer Health Exchange (PHE) is a national non-profit organization that creates education opportunities for peers to share the tools and resources young people need to make healthy decisions. Since 2003, we have trained more than 15,000 college students to deliver in-person health education to over 188,000 high school-aged young people in communities across the country. In response to the COVID-19 pandemic, we re-designed our in-person programming to be delivered virtually and partnered with high school students to understand their mental health needs. Following that collaboration, we launched our app for young people ages 13 – 18. In the past year, we’ve expanded from two in-person program models to five in-person and digital program offerings and we are continuing to grow! Our mission is critical, our team is diverse, and our work is vibrant. Check us out on TikTok (@peerhealthexchange)!


Learn more about our responsiveness and shift to digital in this article co-authored by our colleagues “Youths Know What They Need to Support Their Mental Health”!


About the role

As the Manager, Social Media you will manage Peer Health Exchange’s social media channels to promote its mission and brand and significantly grow our audience base.  You will report directly to the Director, Marketing & Communications.


About the Legacy Marketing & Communications team

Marketing and Communications is the team that is driving digital transformation at Peer Health Exchange.

Here’s what you should know:

This is a full-time, hourly position with benefits based in any of our PHE offices.


Looking for more information about our awesome benefits, culture and more? Visit our Careers Page and check us out on Glassdoor!


Here is what you’ll do as part of our team:

Implement Social Media Growth Strategy

  • Engage with Peer Health Exchange’s social community—particularly young people —and interact with relevant posts and cultivate engagement
  • Co-develop key performance indicators (KPIs) for each social media channel, both short-term and long-term, focusing on substantial community growth, engagement, and retention
  • Co-develop and execute a growth-oriented social media strategy
  • Develop and test marketing strategies thru social media
  • Collaborate closely with internal teams to grow PHE’s brand 

Content Creation, Execution & Data

  • Manage and plan the daily programing and content calendar for Peer Health Exchange's YouTube, Instagram, Facebook, Twitter and LinkedIn and Glassdoor accounts
  • Create compelling content for adult-facing channels, with a strong emphasis on visual content and video
  • Track and report monthly on related data, analytics, and trends from all other current and any launched social media channels



What you’ll bring to the table:

Minimum qualifications:

  • Demonstrate a strong passion for PHE’s vision to advance health equity and improve health outcomes for young people; mission to empower young people with the knowledge, skills, and resources to make healthy decisions; and a strong alignment with PHE’s core values of Health Equity, Impact, Communication, Commitment, and Agency.
  • 2-4 years’ experience working with social media for a major brand, with a proven track record for increasing followers, engagement and traffic
  • 2-4 years’ of content creation, marketing and/or social media
  • Knowledge of Instagram, Twitter, YouTube and Facebook trends and key competitive brands online, as well as cultural trends relevant to the young people we serve
  • Proficient using social media management and listening tools and skilled at making data-informed decisions
  • Strong user-orientation and community-building skills
  • Demonstrated ability to operate and problem solve under pressure with attention to detail and across diverse tasks
  • Has excellent planning and project management, writing, and editing skills

Preferred qualifications:

  • Has a Bachelor’s degree (preferably in Communications, Education, Media Arts or a related field)
  • Experience producing multimedia and/or knowledge of video- and photo-editing platforms

Your turn! We’d like to learn about you.

  • Please submit your resume, a cover letter telling us why you are interested in our team and this role.


At Peer Health Exchange, we celebrate diversity and are committed to providing equitable opportunities by addressing the effects of power and privilege. PHE is proud to be an equal employment opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, citizenship, marital status, physical disability, veteran status or length of time spent unemployed. We want to empower people to change lives!


Note: Peer Health Exchange reserves the right to add additional duties, as needed. All Peer Health Exchange employees are encouraged to be flexible and responsive to changes in scope of duties.


Thank You

Your application was submitted successfully.

  • Location
    Chicago, Illinois
  • Department
    Marketing & Communications
  • Employment Type
    Full time
  • Minimum Experience
  • Compensation
    High $60,000s to High $70,000s